No-shows go quiet
A missed visit should start a friendly follow-up by text and email. In most clinics it starts nothing.
For clinics and practitioners
Jane runs your clinic. Now it can fill it, too.
We connect Jane or your EMR to Co-Create CRM™, so every booking, cancellation and no-show can start the right follow-up: enquiry answered, booking reminded, no-show nudged, lapsed patient checked in, happy patient asked for a review.
Jane stays your source of truth. Charts and clinical notes never leave it.
Where Jane stops
Great at charting. Not built for marketing.
Practice software is made to run the visit. The work that brings patients back happens around it, and that’s where most clinics hit the limits.
Lapsed patients drift
Nobody has time to notice who hasn’t been in for six months, let alone write to them.
Reviews depend on memory
Asking happy patients for a review, timed to the visit, is the first thing a busy front desk drops.
Marketing flies blind
Your schedule knows who booked. Your marketing doesn’t, so you can’t see which campaign filled the calendar.
Once it’s connected
The front desk stops chasing
- A no-show starts a follow-up by text and email, in your words
- Patients who haven’t been in for six months get a check-in, automatically
- Review requests go out after completed visits, timed to the appointment
- Reminders and confirmations run from the booking itself, so the front desk stops chasing
- One inbox for calls, texts, email and web forms, with visit history one click away
- Reports that tie campaigns to booked visits and revenue
What moves, and what never does
Jane or your EMR, linked to Co-Create CRM™
Near real time, usually within minutes. Calendars sync both ways, so a booking made from a text or your website lands in Jane too.
Patients
Name, phone, email, birthday and address, plus total visits, last and next appointment, and status.
Appointments
Booked, cancelled, no-show, arrived and completed, with first visits, practitioner, treatment and location.
Billing
Invoices, payments and outstanding balances, so reports show which campaigns brought in real revenue.
Never
Clinical notes, charts or diagnoses. Those stay in your EMR, where they belong.
Every login, contact and automation stays in accounts in your name.
Not on Jane?
Works with the practice software you already use
- Jane
- Cliniko
- Halaxy
- Nookal
- SimplePractice
- Practice Better
- PtEverywhere
- PromptEMR
Questions
The ones clinics ask first
Can’t Jane do this already?
Jane is excellent at scheduling, charting and billing. The marketing around it (follow-up sequences, reactivation, review timing and campaign reporting) is where clinics hit its limits. This connection keeps Jane as your source of truth and runs the marketing beside it.
How fast does it update?
Near real time. Contacts, appointments and invoices usually sync within minutes, and within the hour at busy times. Calendars sync both ways.
What about patient privacy?
Marketing systems should never hold clinical records, and ours don’t. Contact, scheduling and billing details move. Charts, clinical notes and diagnoses stay in your practice software. We walk through your privacy duties with you on the Clarity Call, before anything is connected.
We don’t use Jane. Will it work?
Probably. The same connection works with Cliniko, Halaxy, Nookal, SimplePractice, Practice Better and more. If yours can’t be synced, we tell you before you spend a dollar.
What does it cost?
The hub is Co-Create CRM™ Starter at $197 CAD a month. The sync and automations for your practice are scoped on a free Clarity Call and quoted up front, before anything is connected.
Jane is a trademark of Jane Software Inc. Co-Create CRM is not affiliated with, endorsed or sponsored by Jane Software Inc. or the other practice software named on this page.
Fill the calendar, keep the charts where they are
It starts with a free 30-minute Clarity Call. Bring your front-desk questions, and we’ll scope the connection before anything is set up.